Design concept Coffee shop chain
Madar Coffee
A pre-order and loyalty app for a coffee chain that shortens queues and brings customers back.
A concept project for a fictional company, showing how we think and what we deliver on this type of project. It is not work for a real client. Interfaces are shown in Arabic, as designed for the Saudi market.
Project screens
5 screens from the design
Drinks menu1 / 5
01
The challenge
Morning queues are long, paper loyalty cards get lost, and management doesn't know who its regular customers are.
02
Proposed solution
- 01
Order ahead
Pre-order from the nearest branch with a set pickup time.
- 02
Digital loyalty
Automatic points with every order and tiered rewards.
- 03
Targeted offers
Notifications based on favorite branch and usual order time.
- 04
POS integration
Orders go straight to the barista's screen.
03
What the client receives
- iOS and Android app
- Menu and offers dashboard
- Loyalty program
- POS integration
- Published under the company's own store account
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