Legal

Privacy Policy

How we collect, use and protect your personal data, and your rights under Saudi Arabia's Personal Data Protection Law (PDPL).

Last updated: [set on publication]

Zizled (Commercial Registration 7028658396, Al Fadil, Jeddah) is committed to protecting your personal data in accordance with the Personal Data Protection Law of the Kingdom of Saudi Arabia and its Implementing Regulations. This policy explains how we handle your data when you use it.zizled.sa.

1. Data we collect

  • Data you provide: your name, mobile number, email address, company name and request details when you fill in the quote, contact or careers forms.
  • Demo agent conversations: the text of your conversations with "Zizled AI" on the website.
  • Technical data: IP address, browser and device type, and pages visited, collected through cookies and analytics tools.

2. Why we collect it

  • To respond to your request and send you a quote.
  • To assess job applications.
  • To improve the website and the demo agent.
  • To send you marketing information, only if you have agreed to receive it.

3. Who we share it with

We do not sell your data. We share it only with:

  • Service providers that help us run the website (hosting, our customer management system, and the AI model provider behind the demo agent), and only to the extent necessary.
  • Other Zizled divisions, if your request concerns them.
  • Government authorities, where required by law.

4. Where it is stored

We store your data with trusted providers. If it ever needs to be transferred outside the Kingdom, we comply with the rules governing the transfer of personal data outside Saudi Arabia.

5. Retention

We keep your data for as long as needed for the purpose it was collected for, or as long as the law requires, after which we delete or anonymize it.

6. Your rights

Under the Personal Data Protection Law, you have the right to:

  • Be informed about how your data is collected and processed.
  • Access your data and obtain a copy of it.
  • Correct your data.
  • Request deletion of your data.
  • Withdraw your consent at any time.

To exercise any of these rights, email us at info@zizled.sa.

7. Cookies

We use essential cookies to run the website and analytics cookies to understand how it is used. You can manage cookies in your browser settings.

8. The demo agent

Your conversations with "Zizled AI" are used to answer you and to improve the agent. Please don't share sensitive information in them. If you agree, we save the contact details you provide as a request in our customer management system.

9. Contact

info@zizled.sa · +966 53 400 0885 · Al Fadil, Jeddah, Saudi Arabia.

This policy is also available in Arabic. In case of any discrepancy, the Arabic version prevails.