Design concept Last-mile delivery company

Masar

A dispatch and tracking system for a delivery fleet: assigning orders to drivers, live tracking and proof of delivery.

A concept project for a fictional company, showing how we think and what we deliver on this type of project. It is not work for a real client. Interfaces are shown in Arabic, as designed for the Saudi market.

Project screens

5 screens from the design

dispatch.masar.sa
التوزيع الآن · جدة
طلب A-18الروضة · مندوب 4بالطريق
طلب A-21الصفا · تم التسليمسُلّم
طلب A-24النسيم · بلا مندوبإسناد
طلب A-27الحمراء · متأخرمتأخر
Live dispatch dashboard1 / 5
01

The challenge

Orders are assigned in WhatsApp groups, nobody knows where drivers are or what state an order is in, and customers call to ask.

02

Proposed solution

  1. 01

    Dispatch dashboard

    A live map of orders and drivers, with drag-and-drop or automatic assignment by zone.

  2. 02

    Driver app

    Task list, navigation, and proof of delivery with photo and signature.

  3. 03

    Customer tracking link

    A tracking page sent by SMS instead of phone calls.

  4. 04

    Daily reports

    Performance by driver and zone, and late orders.

03

What the client receives

  • Web dispatch dashboard
  • iOS and Android driver app
  • Customer tracking page
  • APIs for connecting stores
  • 1 year of support after launch
Next.jsFlutterGoogle MapsNode.jsPostgreSQL
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