Design concept Restaurant chain

Zad

Managed IT for a restaurant chain: branch networks, point of sale, on-site support and monitoring.

A concept project for a fictional company, showing how we think and what we deliver on this type of project. It is not work for a real client. Interfaces are shown in Arabic, as designed for the Saudi market.

Project screens

5 screens from the design

it.zad.sa
حالة الفروع الآن
فرع التحليةالشبكة ونقاط البيع تعمل
فرع النهضةالخط الرئيسي منقطع · الاحتياطي فعّال
فرع العزيزيةطابعة المطبخ لا تستجيب
فرع الروضةيعمل
09:12 تنبيه: انقطاع الخط الرئيسي · النهضة09:12 تحويل تلقائي للخط الاحتياطي09:14 تذكرة #312 · فني ميداني
Branch status1 / 5
01

The challenge

Every POS or internet failure stops sales, and support depends on a single technician driving between branches.

02

Proposed solution

  1. 01

    Unified networks

    A standard branch network design with a backup line.

  2. 02

    Proactive monitoring

    Instant alerts when the internet drops or a POS device stops.

  3. 03

    On-site and remote support

    Prioritized tickets, and a team that can reach any branch in the Kingdom.

  4. 04

    Device management

    Inventory of devices, warranties and updates.

03

What the client receives

  • Branch network design and cabling
  • Ticketing and monitoring system
  • On-site support in every region
  • Monthly management report
  • Optional annual maintenance contract
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